OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



automate email empty

Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.

Moderators: jmacgreg, michael, John

Forum rules
What to do if you have a technical problem with OCS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.

automate email empty

Postby igotea » Tue Feb 16, 2010 4:00 am

Hi Alec,

after upgrading to ocs 2.3, the automate email messages are empty. (when user register, when a paper is submitted, etc ...)

In the data base the email_templates = 0, email_templates_data = 0, email_templates_default = 35, email_templates_default_data = 46
In the old data base the situation was: email_templates = 0, email_templates_data = 0, email_templates_default = 32, email_templates_default_data = 182

You can see here the errors from the php script log http://igotea.user.openhosting.com/gote ... cripts.log

Regards, Ionut
igotea
 
Posts: 23
Joined: Fri Aug 15, 2008 7:33 am

Re: automate email empty

Postby mcrider » Tue Feb 23, 2010 11:59 am

Hi Ionut,

You're getting a lot of errors in your error long which leads me to think that your upgrade didn't go so smoothly. What method did you use to upgrade, and which version did you upgrade from? Are you seeing any errors elsewhere in your system?

Cheers,
Matt
mcrider
 
Posts: 952
Joined: Mon May 05, 2008 10:29 am
Location: Vancouver, BC


Return to OCS Technical Support

Who is online

Users browsing this forum: Yahoo [Bot] and 1 guest