Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OCS:
1. Search the forum
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or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
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3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion
subforum; if you have a development question, try the OCS Development
We have installed the recent OCS and are using it to handle submissions for a conference. However, recently we encountered a problem; apperantly, any upload of a file larger than inbetween 1 and 2 MB in fails:
Specifically: in the browser during step 3 of the submission process, I select the file I want to upload and select 'upload'. I wait for some time and than the browser refreshes but the file does not appear to be uploaded. Since I get no error message, I am puzzled for the cause of this problem. Does anyone has any ideas?
The serverspace is sufficient (14 GB left) and during installation I set my php-restrictions from 8 to 64 MB. What else can it be?
- Posts: 2
- Joined: Thu Nov 12, 2009 1:55 am
Perhaps increase the memory and time out in php.ini as well. If you increase the upload size, you want to allow more time on the server to accept large files.
- Posts: 140
- Joined: Sun May 31, 2009 2:49 am
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