Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
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What to do if you have a technical problem with OCS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion
subforum; if you have a development question, try the OCS Development
Last month, an OCS website I manage was attacked. A substantial chunk of the attack code was left in the /public/ directory. Any OCS developers wishing to have the code, please contact me.
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Review the discussion at http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=3481
and see if that helps to identify the source of the problem. The problem could be lax file permissions, or an attack beginning in another application, or an attack targeting OCS -- but we haven't had any reports yet of vulnerabilities in OCS itself, so I'd start by looking at the first two options.
Public Knowledge Project Team
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