Cut and Paste Issues [RESOLVED]

[warrior1]

When attendees submit their information, papers, reviews, etc., everything goes well when they type the information and when they attach files. If the user copies and pastes information from elsewhere into one of the text boxes, they receive the following error messages:

Notice: iconv() [function.iconv]: Wrong charset, conversion from `UTF-8' to `ASCII//TRANSLIT' is not allowed in /var/apache2/htdocs/ocs/classes/core/Transcoder.inc.php on line 28

Warning: Cannot modify header information - headers already sent by (output started at /var/apache2/htdocs/ocs/classes/core/Transcoder.inc.php:28) in /var/apache2/htdocs/ocs/classes/template/TemplateManager.inc.php on line 250

It does not matter if the text was originally in some word processing format or just copied and pasted from a simple text file.

My first response is to tell them not to copy and paste. Problem solved. But if there is something I can do easily to fix the situation, I will. Any suggestions?

Thanks!

[jmacgreg]

Hi warrior1,

You may be encountering a bug that affects how encoding is being handled. This is a known issue with OCS 2.0.0-1, and will be fixed in the next version. In the meantime, there is a patch you can apply to fix this
problem, which you can download here:

http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=3089

You may also want to take a look at the following forum posts as well:


viewtopic.php?f=3&t=2573
viewtopic.php?f=3&t=2349
viewtopic.php?f=3&t=1909

Please let me know if you encounter any further problems, or if this doesn't solve your current one.

Cheers,
James

[warrior1]

James,

While the patch was a little more involved than I thought it would be, it worked perfectly.

Thanks for all of your help!