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Trouble shoot installation

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What to do if you have a technical problem with OCS:

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

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Trouble shoot installation

Postby jkhewett » Tue Dec 18, 2007 12:07 pm

I've installed 2.0 per the directions. However when I pull up the intitial page to configure the install nothing happens when I get to the bottom botton for either "manual install" or "install ocs"

What's missing?
jkhewett
 
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Re: Trouble shoot installation

Postby asmecher » Tue Dec 18, 2007 12:30 pm

Hi jkhewett,

From docs/FAQ:
7) The installation form loads successfully, but after clicking the button
to install, a blank page appears and the database was not created.

A: This may indicate that your server does not have the selected PHP database
module installed and enabled (this can be verified by looking at the output
of phpinfo() to see if the required database support exists -- see
http://php.net/phpinfo).

The OCS installer lists database drivers for which the required PHP
extension does not appear to be loaded in brackets (e.g., "[MySQL]").

Most Linux distributions offer a separate package that can be installed for
each supported PHP database module -- e.g., php4-mysql or php-mysql (for
MySQL support), or php4-pgsql or php-pgsql (for PostgreSQL support).

Note also that even with the module installed it may be necessary to modify
your php.ini configuration to load the module, by adding "extension=mysql.so"
or "extension=pgsql.so", for example.
Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
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