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Directors can't view submissions

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Directors can't view submissions

Postby sfisher » Mon Apr 21, 2014 6:06 pm

I've used OCS for a conference in 2012 and it worked fine. We are using it again for our 2014 conference. At this point if you try to view a proposal the system bounces you back to the page you normally land on after logging in. The attached video shows what happens. As far as I know I haven't changed any parameters when setting up the new conference. Any suggestions?

Thanks-
Sam

http://screencast.com/t/OsnmhJwH5d
sfisher
 
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Re: Directors can't view submissions

Postby asmecher » Tue Apr 22, 2014 1:42 pm

Hi Sam,

What version of OCS are you using? If it's not the most recent, you may find that the problem is fixed with a combination of the most recent release plus the recommended patches for that version, though I can't promise it without investigating more closely.

Is your primary concern about non-editorial users running into the same problem? If so, that won't be the case, because the notifications you're seeing are targeted at directors, not end users.

What is the status of that presentation -- is it published on the public facing website, or somewhere in the editorial process?

Regards,
Alec Smecher
Public Knowledge Project Team
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Re: Directors can't view submissions

Postby sfisher » Wed Apr 23, 2014 8:56 am

Alec-

I upgraded the site from 2.3.4 to 2.3.5 and still have the same problem. I can see my own submissions but I can't view other submissions that I've been notified about. Again, I've attached a link to a video.

http://screencast.com/t/O6ihacMh
sfisher
 
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Re: Directors can't view submissions

Postby asmecher » Wed Apr 23, 2014 10:11 am

Hi Sam,

It looks like that account is only a Track Director, and the URL of the notification presumes a full Director. That may be a bug. Can you describe how you're using the Track Director role (as opposed to Director)?

Regards,
Alec Smecher
Public Knowledge Project Team
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Posts: 8833
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Re: Directors can't view submissions

Postby sfisher » Wed Apr 23, 2014 11:25 am

Alec-

Thanks---that was the problem. I should have assigned "Director" instead of "Track Director". The Director can now assign submissions to the Track Directors. I appreciate you pointing out the solution.

Sam
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