Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, michael, John
What to do if you have a technical problem with OCS:
1. Search the forum
. You can do this from the Advanced Search Page
or from our Google Custom Search
, which will search the entire PKP site. If you are encountering an error, we especially recommend
searching the forum for said error.
2. Check the FAQ
to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3. Post a question
, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion
subforum; if you have a development question, try the OCS Development
I'm currently busy importing back issues for the journals we host. I used simple xml import. We recently upgraded OJS to OJS 22.214.171.124, now we get a blank page after uploading or 1 article in the issues goes through with article/issue plugin.
I have validated the xml's to no avail. Our System admin have applied patches and still nothing. Can anyone give me guidance?
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Blank pages are usually the result of a PHP error, and they usually leave error messages in the various system logs for Apache or PHP. Can you check?
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