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Notification of submission - mixed signature

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Notification of submission - mixed signature

Postby jpowell » Mon Jun 30, 2014 9:05 am

Hello. One of our staff input the first submission into their new OMP site on behalf of the author. She did it by creating the author profile first and then making the submission. The signature in the notification of submission that resulted contained her name (she is principal contact) but then added the actual author's institutional affiliation instead of that of the principal contributor.
Thanks for your help,
Judy
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Re: Notification of submission - mixed signature

Postby asmecher » Wed Jul 02, 2014 5:26 pm

Hi Judy,

I've filed this for attention at http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=8837 -- feel free to CC yourself on the entry so you'll be notified when its status changes.

Regards,
Alec Smecher
Public Knowledge Project Team
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Re: Notification of submission - mixed signature

Postby JasonNugent » Tue Aug 19, 2014 5:21 am

Hi Judy,

I have commented on the bug on the bug report. Can you try my suggestion to see if that solves your problem?

http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=8837

Cheers,
Jason
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Re: Notification of submission - mixed signature

Postby cedavid » Wed Oct 22, 2014 8:54 am

Jason,
The wording in the email is correct and we do not want to change it.
The issue we are experiencing is with the submission_ack email being sent to the author.
In the closing signature the correct contactName is showing correctly.
The Author's affiliation is showing up after the contactName information which should not be attached to the editorial contact information on this email.

We now have examples with this issue arising even when the author submits on their own without any intervention by the editorial contact.

Hope this helps clarify the issue.

Thanks,
Edward
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Re: Notification of submission - mixed signature

Postby JasonNugent » Wed Oct 22, 2014 9:20 am

Hi Edward,

Thanks for the follow up. Let me describe whats happening so we can clear this up.

There are two mail templates used here. SUBMISSION_ACK and SUBMISSION_ACK_NOT_USER. The first goes to the user who is logged into OMP (the person actually clicking submit). The second goes to the authors.

In both cases, the signature on those messages is being built from the code:

Code: Select all
 $context->getSetting('contactName') . "\n" . $context->getLocalizedName()


So, you end up with something like:
Jason Nugent
Public Knowledge Project

or whatever those two values are set to in the Press settings page. They aren't being pulled from the author's affiliation. Can you check your press settings and see what those two values are? Maybe we need to file a bug to indicate that one of those templates needs to be changed to not include the localized press name.

Regards,
Jason
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Re: Notification of submission - mixed signature

Postby jpowell » Wed Oct 22, 2014 11:00 am

Hi Jason. In case it is helpful I have attached a screen shot of our press settings.

So, instead of a closing signature of
Peter Enman
University of Calgary Press

we are getting something like
Peter Enman
Contract Academic Staff, Dept. of English and Film Studies

Some more info - I just checked the author profiles of the examples we have and found that "Contract Academic Staff, Dept. of English and Film Studies" comes from what the author has in the Signature box of his profile. The only ones that are correct are ones where the author has not put anything in the signature box.

Hope that helps,
Judy
Attachments
Press settings_contact.jpg
Press settings_contact.jpg (72.99 KiB) Viewed 13 times
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