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Submission acknowledgement email

Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.

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This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

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Submission acknowledgement email

Postby zmand » Fri Nov 23, 2012 12:35 pm

The submission acknowledgement email template has the Sender field empty. As a result, the email sent to the author after article submission does not look professional. Can the sender field in the email template be edited and changed to include for example Editor as a sender?
And another question related to submission acknowledgement email is: the subjet line of this email contains square brackets at the beginning. Could they be removed?
zmand
 
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Re: Submission acknowledgement email

Postby vgabler » Thu Jan 17, 2013 1:12 pm

Hi,

The prepared e-mail template for the submission acknowledgment e-mail is set up so that the subject line begins with the journal's initials inside of the brackets. To my knowledge there is no way to change this. The remainder of the subject line is able to be edited in the prepared e-mails section of the journal management pages.

The sender field is populated with the journal's principal contact as it is entered in Step 1 of the Setup in the Journal Management pages. So, any change to what is entered as the principal contact will also change who is listed as the "sender" of the submission acknowledgment.

All best,
Vanessa Gabler
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