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Cc email

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Cc email

Postby Eia » Mon Feb 27, 2012 9:22 am

Hello all,
I have a problem in sending Cc emails.
I cannot use the Cc field when I send an email to a reviewer in order to
assign to him a paper. I need this functionality to check if the email has
been properly sent and to have a backup of my actions. Please, could you help
me?
Thank you
Eia
 
Posts: 2
Joined: Mon Feb 27, 2012 9:19 am

Re: Cc email

Postby LisaP » Thu Mar 22, 2012 8:36 am

Hi Eia,

If you've enabled the "one-click access to reviewers" feature, then you'll be prevented from adding recipients to messages for security reasons.

This feature is under User Home > Journal Manager > Setup step 2.2, under "Reviewer Access."

Once you've disabled the one-click feature, you'll be able to use the Cc field in messages to reviewers.

Lisa
LisaP
 
Posts: 19
Joined: Wed Mar 21, 2012 10:08 pm

Re: Cc email

Postby Eia » Thu Mar 22, 2012 9:40 am

Thank you Lisa.
Unfortunately, I don't manage to find the Journal manager link in my home user page. Do I need a special permission to have this field in my page?

Eia
Eia
 
Posts: 2
Joined: Mon Feb 27, 2012 9:19 am

Re: Cc email

Postby LisaP » Thu Mar 22, 2012 9:49 am

Hi Eia,

If you don't see the link at user home, then you are not the Journal Manager. Since this is a feature that can only be changed by the Journal Manager, you'll have to ask her/him to disable the one-click feature for you.

Lisa
LisaP
 
Posts: 19
Joined: Wed Mar 21, 2012 10:08 pm


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