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Disabling users

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Disabling users

Postby kris » Fri Mar 17, 2006 7:33 pm

I recently went through our subscribers list and discovered that several of the subscriptiosn have expired. I deleted the subscription and then disabled the users in user management ...and provided each user with a message.

I also had a sample account and went ahead and deleted that subscription and disabled the sample user too...then I logged in as the sample user...and I still have full access to everything with no 'resusbscribe message'. The users are now listed as being disabled in the backend.

What can I do?

kris
kris
 
Posts: 26
Joined: Mon Apr 05, 2004 5:27 pm

Postby asmecher » Wed Mar 22, 2006 11:52 am

Hi Kris,

Can you verify that the sample account is disabled? Managers sometimes confuse the "remove" feature with the "disable" feature; you can tell if an account is disabled because there is an "Enable" link next to it.

Regards,
Alec Smecher
Open Journal Systems Team
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm

Postby kris » Fri Apr 07, 2006 12:03 pm

Yes, they are listed as disabled and if I check the database, they are 'disabled' there too. :?

kris
kris
 
Posts: 26
Joined: Mon Apr 05, 2004 5:27 pm

Postby asmecher » Fri Apr 07, 2006 12:47 pm

Hi Kris,

And you're still able to log in using the disabled account? Very odd... Please contact me at pkp-support@sfu.ca with details on your journal and I'll investigate further.

Regards,
Alec Smecher
Open Journal Systems Team
asmecher
 
Posts: 10015
Joined: Wed Aug 10, 2005 12:56 pm


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