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Cannot edit Setup in Journal

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This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OJS Technical Support subforum; if you have a development question, try the OJS Development subforum.

Cannot edit Setup in Journal

Postby kwelna » Thu Apr 14, 2011 11:58 pm

Hi,

I have a journal that has been working well for a few years, but recently I have been getting a "forbidden error" whenever I try to edit anything The Look > Setup it comes up saying "Forbidden: You don't have permission to access /index.php on this server." This happens when I press the save button on any of the Setup pages.

Curiously, It was working till very recently and this a sudden change. I would like to try to troubleshoot this but don't know where to start, which directory could it be complaining about? I am on a shared hosting environment, running LAMP. Could this be caused by PHP versions i.e. if my host upgraded their php install?

Any clues would be greatly appreciated!

thanks,
Karina
kwelna
 
Posts: 5
Joined: Wed Jun 16, 2010 8:16 pm

Re: Cannot edit Setup in Journal

Postby asmecher » Mon Apr 18, 2011 8:38 am

Hi Karina,

See http://pkp.sfu.ca/support/forum/viewtopic.php?f=8&t=7000 (and please don't double-post; we'll get to your posts as soon as we can).

Regards,
Alec Smecher
Public Knowledge Project Team
asmecher
 
Posts: 9050
Joined: Wed Aug 10, 2005 12:56 pm


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