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How does your journal manage subscriptions? Recommendations?

Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.

Moderators: jmacgreg, michael, vgabler, John

Forum rules
This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OJS Technical Support subforum; if you have a development question, try the OJS Development subforum.

How does your journal manage subscriptions? Recommendations?

Postby prowsej » Wed Mar 02, 2011 3:35 pm

Hello, I am part of the editorial board of a law journal at the University of Victoria. We are currently planning to become open access and will be using the OJS install at our school to accomplish this. My question is about managing subscribers to our print edition. Currently we do this with an excel spreadsheet and we print labels for each subscriber and try to keep track of payments manually. It hasn't been working well.

Our subscriptions manager was considering OJS for helping us to manage our subscriptions. There are some features that look helpful such as automated renewal reminder emails. But as we looked at the software we had two concerns relating to the requirement that we create a user account for each of our subscribers:
1. Privacy
2. Passwords

Privacy
It appears that with our school-based OJS install we can see all of the users created by any journal at the University of Victoria. If we used OJS for subscriptions, would we have to create a user account for each subscriber, thereby making our subscriptions available to other journals here at UVic? We have questions about the privacy implications of that. Do you have any comments on that issue?

Passwords
I see that there is an automated process for importing lists of subscribers via XML. Does this include the creation of passwords and usernames for them? How does that work? We also don't want to hassle our subscribers with the necessity of having to manage yet another online account. Is there anything that can address that concern?

Thank you very much for any general thoughts that you have on this issue as we begin to explore solutions.

Best,

JP
prowsej
 
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