Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.
Moderators: jmacgreg, michael, vgabler, John
The Public Knowledge Project Support Forum is moving to http://forum.pkp.sfu.ca
This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.
Automatic reminder for review is sent out 1 week after request for review stating that the deadline for review has passed (which in fact is of 4 weeks). Reminder should go out after 4 weeks and not before.
Also Automatic reminder for review 4 weeks after acceptance to do review, is not being sent out.
Appreciate any help how to solve these problems
- Posts: 4
- Joined: Wed Jan 19, 2011 1:33 am
I've found out that I have the same problem. The thing is that the auto-reminder is sent when the reviewer doesn't respond to a review request in 5 days and when the review due-date passes. But both reminders have the same text, stating that the due-date has passed, which is not true in the first case.
Now I'm searching the forum to see if somebody already solved this...
ETA: I also noticed that the review-reminder at due-date was not sent, only the first one, after five days. I'm trying to temporarily solve this by disabling the first auto-reminder, now I have to wait if the second one is being sent.
- Posts: 110
- Joined: Mon Apr 11, 2011 7:08 am
You may want to check the Translation Plugin, available to System Administrators only.
You can edit all email templates, at any time.
- Posts: 945
- Joined: Wed Oct 15, 2003 6:15 am
- Location: Brasília/DF - Brasil
Return to OJS Editorial Support and Discussion
Who is online
Users browsing this forum: No registered users and 2 guests