Since our Captcha was finally turned on 6 weeks ago, we have received no spam registrations thank goodness (up to 50 a week before that which was a nightmare), but only 6 'proper' ones. Worried about this, I used another email address I have to go through the registration process. It took me 7 attempts to enter the Captcha numbers and letters so they actually worked! And I was really concentrating, and so I can only assume that you are intended to work out that if Upper case letters are shown the same size as lower case ones then they still should be entered as upper case - but it is not always easy to tell which is which is it!
Surely this bar on registrations isn't the experience of other Journals? I am convinced it is the reason we are not getting new registrations and we are really seeking to build our registration so this situation cannot be allowed to continue.
Can anybody advise me if they have had the same problems please, and if so how to fix it. We are running on OJS 2.2.1 if that's relevant, and make no charges to view.
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