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Problem in Address when Email is sent from reviewer to Edito

Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.

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This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OJS Technical Support subforum; if you have a development question, try the OJS Development subforum.

Problem in Address when Email is sent from reviewer to Edito

Postby ushasharma84 » Fri Jul 16, 2010 5:06 am

hi
when an email about the review completion is sent to editor from reviewer then in that email, mail address of the editor comes in cc instead of to. How to overcome that problem so that email address of Editor populates in right place
Thanks in advance
:roll:
ushasharma84
 
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Re: Problem in Address when Email is sent from reviewer to Edito

Postby jmacgreg » Mon Jul 19, 2010 12:22 pm

Hi ushasharma84,

See viewtopic.php?f=8&t=2952, and specifically the bug report referenced at the end of the thread, for more information on this problem. I don't remember which version of OJS you are using; according to the bug report this should be fixed in OJS 2.3+, but that is the version you are using then please let us know.
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Re: Problem in Address when Email is sent from reviewer to Edito

Postby ushasharma84 » Mon Jul 19, 2010 11:46 pm

Hi James
I am using ojs-2.3.1 version. My problem got solved .The promoteCcsIfNoRecipients() is not called on recordRecommendation function thats why on
submiting review recommendations cc field was getting populated with editors address while to field was blank
:)
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