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How to clear article from copyedit queue

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How to clear article from copyedit queue

Postby dcwyant » Fri Jun 25, 2010 8:30 am

One article from our current issue is stuck in the copyedit queue. The pdf opens without problem for readers, but the article is still showing up as an active submission on the copyeditor's page. I've saved the page shot as a Web page but I'm not allowed to attach it to this message.

How do I clean up the active submission queues without deleting files needed for the current issue?
dcwyant
 
Posts: 19
Joined: Fri Jun 11, 2010 9:03 am

Re: How to clear article from copyedit queue

Postby jmacgreg » Mon Jun 28, 2010 11:21 am

Hi Diane,

You can email the image to me if you want. Are you able to complete the copyedit process (ie. have the author and the copyeditor sign off)?

Cheers,
James
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Posts: 4191
Joined: Tue Feb 14, 2006 10:50 am

Re: How to clear article from copyedit queue

Postby dcwyant » Tue Jun 29, 2010 10:39 am

Author and copyeditor signed off (i.e., clicked completed link) but manuscript is still in copyediting queue. Will e-mail image if you give me e-mail address. I've tried but can't attach to this post.
dcwyant
 
Posts: 19
Joined: Fri Jun 11, 2010 9:03 am

Re: How to clear article from copyedit queue

Postby jmacgreg » Mon Jul 05, 2010 9:51 am

Hi Diane,

It's jmacgreg @ gmail. com.

Cheers,
James
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Posts: 4191
Joined: Tue Feb 14, 2006 10:50 am


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