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finding registered users

Are you an Editor, Author, or Journal Manager in need of help? Want to talk to us about workflow issues? This is your forum.

Moderators: jmacgreg, michael, vgabler, John

Forum rules
This forum is meant for general questions about the usability of OJS from an everyday user's perspective: journal managers, authors, and editors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OJS and how the workflow works, as well as specific function- or user-related questions.

What to do if you have general, workflow or usability questions about OJS:

1. Read the documentation. We've written documentation to cover from OJS basics to system administration and code development, and we encourage you to read it.

2. take a look at the tutorials. We will continue to add tutorials covering OJS basics as time goes on.

3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OJS Technical Support subforum; if you have a development question, try the OJS Development subforum.

finding registered users

Postby acalvello » Sat Feb 13, 2010 10:33 am

People have told me they have registered for the journal and can log on to the journal yet I cannot find them when I view "users enrolled in this journal" function. Any thoughts?
Thanks
acalvello
 
Posts: 4
Joined: Sat Feb 13, 2010 10:26 am

Re: finding registered users

Postby jmacgreg » Wed Feb 17, 2010 10:31 am

Hi acalvello,

Are you sure that they have registered with your journal? Are there multiple journals on the site? Additionally, when the user registered, they may not have enrolled in a particular role (author, reviewer, etc.) in which case they will not show up as enrolled with your journal (but will show up under "Enroll a user from this site in this journal").

Cheers,
James
jmacgreg
 
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Joined: Tue Feb 14, 2006 10:50 am


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