Viewing Readers' Comments

[bronxdoc]

I have several questions related to reader's comments. With my encouragement, a reader posted a comment (the first I am aware of) to an article. He then sent me the URL of the comment, which I was able to see. However, I cannot see how to configure the Reader's Tools in such a way that this comment is visible to readers of the article. Is this possible? Is it possible for editors and authors to know when comments are posted? I see that editors can delete comments, do they have to approve them and, if so, how?

Thank, Matt Anderson

[jmacgreg]

Hi Matt,

You should be able to see a link to the article's comments at the very end of the article, or from the abstract page as well. In future releases, links to comment options (both view and read) will be placed much more prominently.

At the moment, it's not possible for management to receive emails whenever a comment is posted; however, you can set up a Captcha check for anonymous comment posting, if that is a concern. Searching the forum for 'captcha' should turn up sufficient results, but if you have any other questions, just let us know.

Cheers,
James

[wsandra]

How does one view reader comments when only a pdf galley exists?

[wsandra]

But i only have a pdf galley, no abstracts and no html galley so the comments do not appear at the end of the article. How can I link to each article's "detail" view page?

[jmacgreg]

Hi wsandra,

See http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=2230 for a discussion on how the "details" link has been implemented. In a nutshell, a Details link will not appear if your content is open access and you have at least one galley online. However, you can include links to the comment feature for PDFs by enabling the Research Support Tool from your Journal Management Home page; just make sure to enable the comments link as well. When users click on the PDF, the Reading Tool will appear as part of the interstitial page they see next. In some browsers, the PDF will open in the browser window, and users will be able to see the RT easily; however, in other browsers the PDF may open in its own window, obscuring the RT.

Cheers,
James

[wsandra]

Hi James,

Thanks for the reply. Maybe I'm not describing my situation clearly.

We only have a pdf galley, the reading tools are enabled as are the comments.

If I'm a reader, I can click "Add comment"- then add my comment. I can see that my comment has been added.

But if I go back to the main TOC listing, where do I go to review the comment I just added and how do other people know and see that a comment has been added to the article?

Thanks in advance. Sandra.
bclabrowser.ca - is the journal/newsletter in question here.
Test comments have been added to Editor's Remarks and Member News.

[jmacgreg]

Hi Sandra,

Thanks for the more detailed explanation, and the link. I see what you are saying now; I've reported this as a bug: please see http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=4052, and feel free to Cc yourself for future updates.

Cheers,
James