OJS OCS OMP OHS

You are viewing the PKP Support Forum | PKP Home Wiki



Error sending author notification emails

Are you a Director, Presenter, Reviewer or Conference Manager in need of help? Want to talk to us about workflow issues? This is your forum.

Moderators: jmacgreg, michael

Forum rules
The Public Knowledge Project Support Forum is moving to http://forum.pkp.sfu.ca

This forum will be maintained permanently as an archived historical resource, but all new questions should be added to the new forum. Questions will no longer be monitored on this old forum after March 30, 2015.

Error sending author notification emails

Postby RickMath » Mon Dec 31, 2012 5:34 pm

When I click on the Notify Author envelope after making a decision on a submission the prepared email and peer reviews are included.

When I hit the send button I get this message There was an error sending this email. Please check your mail log (/var/log/maillog).

When I close the window with the message the OCS system is exited.

Thanks as always for you help. We are in the process of notifying author on their submission.

Rick
RickMath
 
Posts: 264
Joined: Fri Feb 27, 2009 12:30 am

Re: Error sending author notification emails

Postby RickMath » Tue Jan 01, 2013 7:50 am

I tested one item this morning. I went to the all enrolled users list. I clicked on the envelope next to my name and sent a test email. It worked fine.

Tried the notify author item again and had the same result as yesterday with the same email error message.

I also check several of the email logs under history and a recently as 12/24 the notify author was working.

Just thought I try this and let you know.

Rick
RickMath
 
Posts: 264
Joined: Fri Feb 27, 2009 12:30 am


Return to OCS Conference Support and Discussion

Who is online

Users browsing this forum: No registered users and 1 guest