Hi. I have a problem with messaging to the registered people in the conference website.
I am using OCS 2.1.0.1.
I know there are two ways to send mass email. But, there are problems with each way for me.
1) I logged in as a director. I click 'notify users' and try to send email to everyone (in any category). When I click send button, the page changes, it writes 'in progress' and returns to home page. But no email is sent to anyone.
2) I logged in as the conference manager. I clicked 'All enrolled users". I can list 100 people in one page. I select all and try to send email. But I get an error indicating that maximum number of recipients are exceeded. I figured out that I can select only 9 people at a time. But there are more than 350 people registered in the site. So, it is not meaningful to select 9 by 9. In the older version of OCS, I was able to select 100 people and send email without any problems.
I would appreciate if you could help me with this issue.
Thank you in advance,
Ozgur
Problem with emailing to everyone
Forum rules
This forum is meant for general questions about the usability of OCS from an everyday user's perspective: conference managers, presenters, and directors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OCS and how the workflow works, as well as specific function- or user-related questions.
What to do if you have general, workflow or usability questions about OCS:
1. Read the documentation. We've written documentation to cover from OCS basics to system administration and code development, and we encourage you to read it.
2. take a look at the tutorials. We will continue to add tutorials covering OCS basics as time goes on.
3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OCS Technical Support subforum; if you have a development question, try the OCS Development subforum.
This forum is meant for general questions about the usability of OCS from an everyday user's perspective: conference managers, presenters, and directors are welcome to post questions here, as are librarians and other support staff. We welcome general questions about the role of OCS and how the workflow works, as well as specific function- or user-related questions.
What to do if you have general, workflow or usability questions about OCS:
1. Read the documentation. We've written documentation to cover from OCS basics to system administration and code development, and we encourage you to read it.
2. take a look at the tutorials. We will continue to add tutorials covering OCS basics as time goes on.
3. Post a question. Questions are always welcome here, but if it's a technical question you should probably post to the OCS Technical Support subforum; if you have a development question, try the OCS Development subforum.
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Problem with emailing to everyone
by ozgur » Sun Apr 19, 2009 6:10 pm
- ozgur
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Re: Problem with emailing to everyone
by mcrider » Mon Apr 20, 2009 4:53 pm
Hi ozgur,
Did you try adjusting the max_recipients value in config.inc.php?
Cheers,
Matt
Did you try adjusting the max_recipients value in config.inc.php?
Cheers,
Matt
Matthew Crider
Public Knowledge Project Team
Public Knowledge Project Team
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Re: Problem with emailing to everyone
by ozgur » Mon Apr 20, 2009 5:42 pm
Thank a lot. It works now. 
- ozgur
- Posts: 11
- Joined: Fri Feb 29, 2008 10:37 pm
Re: Problem with emailing to everyone
by mcrider » Tue Apr 21, 2009 3:44 pm
Hi again ozgur,
FYI, I think you're actually experiencing this bug: http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=3570.
Its probably a good idea to apply the patch in that bug report and reset the max_recipients value to a lower number, to prevent any possible malicious use of your email system by other users.
Cheers,
Matt
FYI, I think you're actually experiencing this bug: http://pkp.sfu.ca/bugzilla/show_bug.cgi?id=3570.
Its probably a good idea to apply the patch in that bug report and reset the max_recipients value to a lower number, to prevent any possible malicious use of your email system by other users.
Cheers,
Matt
Matthew Crider
Public Knowledge Project Team
Public Knowledge Project Team
- mcrider
- Posts: 952
- Joined: Mon May 05, 2008 10:29 am
- Location: Vancouver, BC
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