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As the developers of Open Journal Systems, Open Conference Systems, Open Harvester Systems, and Open Monograph Press, the PKP team are experts in helping journal managers and conference organizers make the most of their online publishing projects. PKP Publishing Services offers support for:
As a customer of PKP Publishing Services, you will not only receive direct, personalized support from the PKP Development Team, but will be contributing to the ongoing development of the PKP applications. All funds raised by PKP Publishing Services go directly toward enhancing our free, open source software. For more information, please contact us.
Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, michael, John
Forum rules
What to do if you have a technical problem with OCS:1.
Search the forum. You can do this from the
Advanced Search Page or from our
Google Custom Search, which will search the entire PKP site. If you are encountering an error, we
especially recommend searching the forum for said error.
2.
Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3.
Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the
OCS Conference Support and Discussion subforum; if you have a development question, try the
OCS Development subforum.
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- Image absolute address is replaced by Relative address
by manojonocs » Thu May 21, 2009 5:14 am
- 4 Replies
- 335 Views
- Last post by jmacgreg
Fri May 29, 2009 10:07 am
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- Missing Titles on "Unassigned"
by marlonvanderlinde » Fri May 29, 2009 5:03 am
- 1 Replies
- 224 Views
- Last post by mj
Fri May 29, 2009 6:14 am
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- Abstracts in MySQL
by rhsolive » Tue May 26, 2009 6:16 am
- 2 Replies
- 258 Views
- Last post by rhsolive
Wed May 27, 2009 6:10 am
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- Go Live (as a Current Conference) issue
by sgc » Wed May 20, 2009 3:13 pm
- 1 Replies
- 793 Views
- Last post by jmacgreg
Sun May 24, 2009 6:36 pm
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- Posting PDF's of presentations
by mandalo » Fri May 22, 2009 1:33 pm
- 1 Replies
- 225 Views
- Last post by jmacgreg
Sun May 24, 2009 6:17 pm
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- Error: Notice: Undefined index: en_US in
by joannal » Sat May 23, 2009 10:16 am
- 1 Replies
- 260 Views
- Last post by asmecher
Sat May 23, 2009 2:24 pm
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- PDF Upload error - files don´t go
by ricsodre » Tue May 19, 2009 6:00 am
- 1 Replies
- 296 Views
- Last post by jmacgreg
Tue May 19, 2009 7:34 pm
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- problems with magic_mime
by mendesrocha » Wed May 13, 2009 8:46 am
- 1 Replies
- 271 Views
- Last post by asmecher
Thu May 14, 2009 10:47 pm
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- Print bug in Firefox 3?
by hda.lib@cbs.dk » Wed May 13, 2009 1:18 am
- 1 Replies
- 241 Views
- Last post by jmacgreg
Thu May 14, 2009 1:58 pm
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- DB Error in searching presentaion title
by anna_marini » Fri May 08, 2009 5:47 am
- 2 Replies
- 229 Views
- Last post by anna_marini
Thu May 14, 2009 1:02 am
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- DB error of installing OCS
by echelton » Thu May 07, 2009 2:38 am
- 1 Replies
- 549 Views
- Last post by jmacgreg
Thu May 07, 2009 3:03 pm
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- Abstracts backup
by Charles.Vincent » Mon May 04, 2009 3:04 pm
- 1 Replies
- 196 Views
- Last post by jmacgreg
Tue May 05, 2009 2:48 pm
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- possible bug:supplementary files link disappear
by emiliano » Fri May 01, 2009 9:49 am
- 1 Replies
- 263 Views
- Last post by jmacgreg
Tue May 05, 2009 10:27 am
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- deadline for final presentations
by emiliano » Wed Apr 29, 2009 11:28 am
- 2 Replies
- 266 Views
- Last post by emiliano
Fri May 01, 2009 3:59 pm
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- OCS2.1.1-2 installation: Explorer cannot display the page
by xijunw » Sat Apr 04, 2009 1:09 am
- 7 Replies
- 1043 Views
- Last post by jmacgreg
Wed Apr 29, 2009 10:27 am
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- About ManualPayment
by cwliao » Sat Apr 25, 2009 8:54 am
- 3 Replies
- 256 Views
- Last post by jalperin
Wed Apr 29, 2009 6:04 am
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- Shibboleth Support in OCS
by dgalewsky » Mon Apr 27, 2009 2:42 pm
- 1 Replies
- 335 Views
- Last post by jmacgreg
Tue Apr 28, 2009 10:58 am
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- "About the Conference" -> "Registration" Info problem
by cwliao » Sat Apr 11, 2009 2:56 am
- 2 Replies
- 274 Views
- Last post by cwliao
Sat Apr 25, 2009 12:45 am
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- Fatar Error: Smarty Error:
by Charles.Vincent » Sun Apr 19, 2009 2:19 am
- 13 Replies
- 726 Views
- Last post by asmecher
Wed Apr 22, 2009 9:24 am
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- How to remove partial submission as author?
by rmichael » Wed Nov 26, 2008 11:18 am
- 10 Replies
- 1042 Views
- Last post by jmacgreg
Tue Apr 21, 2009 2:26 pm
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- problems moving OCS
by stephanehess » Mon Apr 20, 2009 5:16 am
- 3 Replies
- 267 Views
- Last post by stephanehess
Tue Apr 21, 2009 6:33 am
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- Conference
by tlove » Sat Apr 18, 2009 8:26 am
- 0 Replies
- 243 Views
- Last post by tlove
Sat Apr 18, 2009 8:26 am
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- Unable to replace Homepage Header image
by tlove » Wed Apr 15, 2009 8:31 am
- 2 Replies
- 291 Views
- Last post by tlove
Sat Apr 18, 2009 8:17 am
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- Generate PDF on the fly
by edithlin » Tue Apr 14, 2009 9:19 pm
- 1 Replies
- 278 Views
- Last post by mcrider
Fri Apr 17, 2009 3:31 pm
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- "View conference" and "View Conference Details"
by josipkp » Sun Apr 12, 2009 6:33 pm
- 1 Replies
- 212 Views
- Last post by jmacgreg
Fri Apr 17, 2009 2:37 pm
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- Upgrads from 2.1.0.1 to 2.1.1.2
by Kirstensuhr » Tue Apr 07, 2009 3:18 am
- 2 Replies
- 245 Views
- Last post by hda.lib@cbs.dk
Thu Apr 16, 2009 5:22 am
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- Problem with search engine
by rhsolive » Mon Apr 06, 2009 6:10 am
- 8 Replies
- 524 Views
- Last post by rhsolive
Wed Apr 15, 2009 11:50 am
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- Option for sending attachments through prepared emails
by Ven » Mon Apr 13, 2009 8:15 am
- 1 Replies
- 210 Views
- Last post by jmacgreg
Tue Apr 14, 2009 2:34 pm
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- What's the purpose of HookRegistry::call
by edithlin » Mon Apr 06, 2009 1:20 am
- 4 Replies
- 376 Views
- Last post by edithlin
Tue Apr 07, 2009 7:18 pm
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- display presentation DETAILS when logged in
by anna_marini » Thu Apr 02, 2009 2:39 am
- 1 Replies
- 164 Views
- Last post by mcrider
Mon Apr 06, 2009 11:47 am
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- Notify Users - All Presenters 64 shy of the right number
by Adam Tate » Mon Mar 30, 2009 4:11 pm
- 3 Replies
- 360 Views
- Last post by mcrider
Wed Apr 01, 2009 5:50 pm
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- Messages "plugins.block" in Spanish language
by iingen » Wed Apr 01, 2009 10:22 am
- 1 Replies
- 300 Views
- Last post by jmacgreg
Wed Apr 01, 2009 12:53 pm
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- Use of variables?
by hda.lib@cbs.dk » Mon Mar 30, 2009 7:01 am
- 2 Replies
- 253 Views
- Last post by mcrider
Wed Apr 01, 2009 9:31 am
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- Patches - Version x.x to Version x+1.x
by petienne » Fri Mar 27, 2009 9:45 am
- 2 Replies
- 224 Views
- Last post by jmacgreg
Tue Mar 31, 2009 11:54 am
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- How to make individula Registration Forms (continued)?
by hda.lib@cbs.dk » Tue Mar 31, 2009 7:40 am
- 1 Replies
- 184 Views
- Last post by jmacgreg
Tue Mar 31, 2009 11:09 am
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- Paper/panel presentation...
by nageshdbt » Sat Mar 21, 2009 3:23 am
- 2 Replies
- 268 Views
- Last post by nageshdbt
Sat Mar 28, 2009 5:46 am
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- Mass Emailing with user credentials and more
by nstasino » Wed Mar 25, 2009 8:24 am
- 1 Replies
- 217 Views
- Last post by jmacgreg
Wed Mar 25, 2009 4:15 pm
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- Current conference link not showing pages....
by nageshdbt » Wed Mar 25, 2009 6:18 am
- 1 Replies
- 184 Views
- Last post by jmacgreg
Wed Mar 25, 2009 3:47 pm
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- Biography Validation in Abstract Submission
by gmattei » Sat Mar 21, 2009 2:07 pm
- 1 Replies
- 420 Views
- Last post by asmecher
Wed Mar 25, 2009 12:10 pm
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- Custom Account Variables in OCS
by gmattei » Fri Mar 20, 2009 11:36 am
- 2 Replies
- 379 Views
- Last post by mcrider
Wed Mar 25, 2009 8:57 am
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- need help with Static Pages plugin
by eva » Tue Feb 10, 2009 5:35 am
- 16 Replies
- 938 Views
- Last post by eva
Wed Mar 25, 2009 7:45 am
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- Bulk Email Sending Error
by Adam Tate » Tue Mar 24, 2009 9:26 pm
- 1 Replies
- 292 Views
- Last post by asmecher
Tue Mar 24, 2009 9:33 pm
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- Bug? Running OCS in a port other than 80 and using SSL for l
by jose » Mon Oct 08, 2007 10:32 am
- 9 Replies
- 1556 Views
- Last post by tshore
Tue Mar 24, 2009 9:05 am
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- How to change a name in the list of COUNTRY?
by cwliao » Mon Mar 23, 2009 8:39 am
- 2 Replies
- 230 Views
- Last post by cwliao
Tue Mar 24, 2009 12:25 am
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- Google anyaltics...
by nageshdbt » Wed Mar 18, 2009 12:05 am
- 1 Replies
- 267 Views
- Last post by jmacgreg
Wed Mar 18, 2009 4:47 pm
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- access to papers
by stephanehess » Sat Mar 14, 2009 4:31 pm
- 1 Replies
- 205 Views
- Last post by stephanehess
Wed Mar 18, 2009 3:47 pm
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- registration not active
by mandalo » Tue Mar 03, 2009 11:12 am
- 2 Replies
- 220 Views
- Last post by mandalo
Tue Mar 17, 2009 1:34 pm
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- Custom Navigation Bar in OCS
by gmattei » Sat Mar 14, 2009 11:01 am
- 2 Replies
- 887 Views
- Last post by gmattei
Tue Mar 17, 2009 4:22 am
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- Page header title
by nageshdbt » Mon Mar 16, 2009 12:53 am
- 1 Replies
- 237 Views
- Last post by jmacgreg
Mon Mar 16, 2009 2:30 pm
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- how to integrate a plug into OCS?
by sedso » Sun Mar 15, 2009 10:43 am
- 2 Replies
- 222 Views
- Last post by jmacgreg
Mon Mar 16, 2009 2:13 pm
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