OCS Technical Support
Forum rules
What to do if you have a technical problem with OCS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.
What to do if you have a technical problem with OCS:
1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.
2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.
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- Announcements
- Replies
- Views
- Last post
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- Open Monograph Press 1.0 Released
by jmacgreg » Tue Mar 26, 2013 12:12 pm - 1 Replies
- 1568 Views
- Last post by rootl
Thu Apr 11, 2013 6:48 am
- Open Monograph Press 1.0 Released
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- Upgrading to OCS 2.3.4? Please read
by michael » Tue Oct 18, 2011 10:51 am - 0 Replies
- 2807 Views
- Last post by michael
Tue Oct 18, 2011 10:51 am
- Upgrading to OCS 2.3.4? Please read
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- OCS 2.3.4 Released
by michael » Tue Oct 11, 2011 8:58 pm - 2 Replies
- 1331 Views
- Last post by asmecher
Mon Feb 27, 2012 1:27 pm
- OCS 2.3.4 Released
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- Topics
- Replies
- Views
- Last post
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- Merging the two steps of the registration process
by TeoricaIIUCM » Wed Jan 20, 2010 9:18 am - 0 Replies
- 313 Views
- Last post by TeoricaIIUCM
Wed Jan 20, 2010 9:18 am
- Merging the two steps of the registration process
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- Registration link is redirecting to home page
by igotea » Fri Jan 15, 2010 11:27 am - 2 Replies
- 508 Views
- Last post by igotea
Wed Jan 20, 2010 9:12 am
- Registration link is redirecting to home page
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- Deprecated errors - OCS 2.1.2 on XAMPP 1.7.3
by ll » Mon Jan 11, 2010 6:31 pm - 6 Replies
- 1154 Views
- Last post by ll
Tue Jan 19, 2010 7:21 pm
- Deprecated errors - OCS 2.1.2 on XAMPP 1.7.3
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- Change font size in Spanish and Portuguese not work
by alexarv11 » Wed Jan 13, 2010 9:18 pm - 3 Replies
- 715 Views
- Last post by jmacgreg
Tue Jan 19, 2010 4:25 pm
- Change font size in Spanish and Portuguese not work
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- session_id in table sessions must be varchar(40)
by raphael » Tue Jan 12, 2010 10:01 am - 2 Replies
- 463 Views
- Last post by raphael
Tue Jan 12, 2010 5:33 pm
- session_id in table sessions must be varchar(40)
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- Email template
by marcob » Fri Oct 09, 2009 4:30 am - 4 Replies
- 625 Views
- Last post by billysundar
Sun Jan 10, 2010 6:53 pm
- Email template
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- OCS 2.1 Released
by asmecher » Fri May 23, 2008 5:23 pm - 6 Replies
- 2094 Views
- Last post by jmacgreg
Sat Jan 09, 2010 5:28 pm
- OCS 2.1 Released
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- Email Username to all Users
by tshore » Wed Dec 09, 2009 1:26 pm - 2 Replies
- 1006 Views
- Last post by jmacgreg
Sat Jan 09, 2010 5:03 pm
- Email Username to all Users
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- Director view of presentations??
by tlove » Sat Dec 19, 2009 6:30 am - 2 Replies
- 429 Views
- Last post by tlove
Wed Dec 30, 2009 9:30 am
- Director view of presentations??
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- URGENT: Abstract ID and Name in review form
by Kirstensuhr » Sun Dec 20, 2009 7:35 am - 1 Replies
- 672 Views
- Last post by mcrider
Sat Dec 26, 2009 9:26 am
- URGENT: Abstract ID and Name in review form
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- No access to admin after conference!
by tlove » Sat Dec 05, 2009 6:17 pm - 3 Replies
- 560 Views
- Last post by tlove
Sat Dec 19, 2009 4:12 am
- No access to admin after conference!
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- Abstract viewing problem in Accepted paper page
by renemorissette » Thu Dec 17, 2009 1:51 pm - 0 Replies
- 413 Views
- Last post by renemorissette
Thu Dec 17, 2009 1:51 pm
- Abstract viewing problem in Accepted paper page
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- Removing comment in step 1 of submission process.
by tomphilippi » Tue Dec 08, 2009 1:24 am - 1 Replies
- 337 Views
- Last post by jmacgreg
Thu Dec 17, 2009 1:31 pm
- Removing comment in step 1 of submission process.
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- Delete submission problem
by ponsfrilus » Wed Dec 02, 2009 8:21 am - 2 Replies
- 603 Views
- Last post by ponsfrilus
Mon Dec 14, 2009 8:05 am
- Delete submission problem
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- Abstract View Error in OCS 2.0
by bsana » Wed May 13, 2009 1:19 pm - 5 Replies
- 622 Views
- Last post by jmacgreg
Mon Dec 07, 2009 10:13 pm
- Abstract View Error in OCS 2.0
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- User Export from OCS 2.0.0
by tshore » Fri Nov 27, 2009 10:29 am - 4 Replies
- 455 Views
- Last post by mcrider
Mon Dec 07, 2009 1:24 pm
- User Export from OCS 2.0.0
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- Abstract submission file?
by zdenko » Wed Aug 12, 2009 9:55 am - 4 Replies
- 641 Views
- Last post by jmacgreg
Thu Nov 26, 2009 10:28 pm
- Abstract submission file?
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- New Install: Redirect Loop
by rtbrown » Wed Sep 09, 2009 5:49 am - 1 Replies
- 590 Views
- Last post by jojojo
Thu Nov 26, 2009 9:32 am
- New Install: Redirect Loop
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- Dropdowns in FireFox?
by tshore » Tue Nov 24, 2009 6:39 am - 1 Replies
- 266 Views
- Last post by RickMath
Tue Nov 24, 2009 2:34 pm
- Dropdowns in FireFox?
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- French Dates
by tshore » Tue Nov 24, 2009 10:00 am - 0 Replies
- 362 Views
- Last post by tshore
Tue Nov 24, 2009 10:00 am
- French Dates
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- Captcha Problems
by tshore » Sun Nov 01, 2009 9:32 pm - 3 Replies
- 465 Views
- Last post by tshore
Tue Nov 24, 2009 8:26 am
- Captcha Problems
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- Logic of Papers and Users
by jamief » Fri Nov 13, 2009 5:48 am - 3 Replies
- 454 Views
- Last post by mcrider
Mon Nov 23, 2009 12:40 pm
- Logic of Papers and Users
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- Strange characters
by jomorlo » Thu Nov 19, 2009 4:40 pm
- 3 Replies
- 388 Views
- Last post by jamief
Mon Nov 23, 2009 1:52 am
- Strange characters
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- DB Error null "currency_code_alpha"
by swj » Mon Nov 09, 2009 3:24 pm - 5 Replies
- 494 Views
- Last post by asmecher
Fri Nov 20, 2009 2:06 am
- DB Error null "currency_code_alpha"
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- Hex Number is too big 0x1000000001
by iluber » Mon Nov 16, 2009 11:02 am - 6 Replies
- 789 Views
- Last post by iluber
Wed Nov 18, 2009 12:14 am
- Hex Number is too big 0x1000000001
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- Automatical registration of unpaid and spam users
by tlove » Sat Nov 14, 2009 6:31 am - 1 Replies
- 309 Views
- Last post by jmacgreg
Tue Nov 17, 2009 1:08 pm
- Automatical registration of unpaid and spam users
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- bug: suggest Username in Create New Reviewer form broken
by wbt » Mon Nov 16, 2009 12:14 pm - 0 Replies
- 337 Views
- Last post by wbt
Mon Nov 16, 2009 12:14 pm
- bug: suggest Username in Create New Reviewer form broken
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- Timeline in chronological order
by mga » Tue Oct 27, 2009 4:26 pm - 6 Replies
- 576 Views
- Last post by mga
Thu Nov 12, 2009 2:43 pm
- Timeline in chronological order
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- static pages....
by nageshdbt » Sat Mar 21, 2009 3:25 am - 5 Replies
- 611 Views
- Last post by jmacgreg
Mon Nov 09, 2009 4:35 pm
- static pages....
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- Lost connection to MySQ fix
by pfields » Tue Nov 03, 2009 9:57 pm - 0 Replies
- 329 Views
- Last post by pfields
Tue Nov 03, 2009 9:57 pm
- Lost connection to MySQ fix
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- Spanish dialog errors
by santillan » Mon Mar 02, 2009 12:46 pm
- 10 Replies
- 694 Views
- Last post by jmacgreg
Tue Nov 03, 2009 3:56 pm
- Spanish dialog errors
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- Adding an existing field to Director's "unassigned" tab
by r2d2 » Tue Oct 20, 2009 2:16 pm - 7 Replies
- 461 Views
- Last post by r2d2
Sun Nov 01, 2009 7:02 am
- Adding an existing field to Director's "unassigned" tab
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- Location of information in the OCS MySQL database
by RickMath » Thu Oct 29, 2009 3:28 pm - 2 Replies
- 511 Views
- Last post by RickMath
Fri Oct 30, 2009 10:58 am
- Location of information in the OCS MySQL database
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- Payment Plugins
by tshore » Thu Oct 22, 2009 10:18 pm - 1 Replies
- 366 Views
- Last post by jmacgreg
Mon Oct 26, 2009 11:05 am
- Payment Plugins
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- No transactions at PayPal_transactions table
by sedso » Mon Oct 26, 2009 10:03 am - 0 Replies
- 274 Views
- Last post by sedso
Mon Oct 26, 2009 10:03 am
- No transactions at PayPal_transactions table
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- DB Error: Duplicate entry '' for key 3
by tlove » Thu Apr 23, 2009 12:32 am - 2 Replies
- 847 Views
- Last post by systemsconsciousness
Sat Oct 17, 2009 6:38 pm
- DB Error: Duplicate entry '' for key 3
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- Problems upgrading to 2.1.2.1
by anna_marini » Thu Oct 15, 2009 8:06 am - 1 Replies
- 302 Views
- Last post by mcrider
Fri Oct 16, 2009 12:56 pm
- Problems upgrading to 2.1.2.1
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- The "Public" Folder -- A Security Issue?
by r2d2 » Tue Oct 13, 2009 2:42 pm - 1 Replies
- 1022 Views
- Last post by asmecher
Tue Oct 13, 2009 4:44 pm
- The "Public" Folder -- A Security Issue?
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- Review Forms link causes DB Error: Unknown Column
by jhayward » Mon Oct 12, 2009 1:23 am - 1 Replies
- 278 Views
- Last post by mcrider
Tue Oct 13, 2009 4:34 pm
- Review Forms link causes DB Error: Unknown Column
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- Start/End time reset in scheduler
by tarjelavik » Fri Aug 21, 2009 4:35 am
- 8 Replies
- 664 Views
- Last post by tarjelavik
Thu Oct 08, 2009 2:36 am
- Start/End time reset in scheduler
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- PayPal notification URL
by jrcole » Thu Jun 28, 2007 9:38 am - 6 Replies
- 3506 Views
- Last post by jamief
Tue Oct 06, 2009 8:05 am
- PayPal notification URL
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- Problems upgrading to 2.1.2.1
by anna_marini » Mon Sep 28, 2009 7:55 am - 3 Replies
- 296 Views
- Last post by anna_marini
Fri Oct 02, 2009 1:18 am
- Problems upgrading to 2.1.2.1
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- DB Error null "currency_code_alpha" violates not-null constr
by albertosa » Thu Sep 17, 2009 7:16 pm - 3 Replies
- 453 Views
- Last post by albertosa
Sun Sep 27, 2009 5:19 pm
- DB Error null "currency_code_alpha" violates not-null constr
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- Installing OCS 2.1.2 without set_ini()
by Wojtek » Sat Sep 26, 2009 7:51 am - 0 Replies
- 360 Views
- Last post by Wojtek
Sat Sep 26, 2009 7:51 am
- Installing OCS 2.1.2 without set_ini()
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- Login function $loginUrl
by jamief » Fri Sep 25, 2009 3:24 am - 2 Replies
- 332 Views
- Last post by jamief
Sat Sep 26, 2009 12:22 am
- Login function $loginUrl
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- Restricting Access to Abstracts to registered users
by jspeer » Thu Sep 24, 2009 9:58 am - 0 Replies
- 243 Views
- Last post by jspeer
Thu Sep 24, 2009 9:58 am
- Restricting Access to Abstracts to registered users
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- I haven't TinyMCE controls around text
by westial » Sat Sep 19, 2009 12:50 pm - 3 Replies
- 453 Views
- Last post by jmacgreg
Wed Sep 23, 2009 11:09 am
- I haven't TinyMCE controls around text
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- Scheduling
1, 2by osborne » Wed Apr 15, 2009 8:13 pm - 18 Replies
- 1731 Views
- Last post by mcrider
Mon Sep 21, 2009 10:29 am
- Scheduling
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- emails sending...
by nageshdbt » Fri Sep 18, 2009 7:47 am - 1 Replies
- 262 Views
- Last post by jmacgreg
Mon Sep 21, 2009 9:14 am
- emails sending...
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