Software Hosting and Development Services available at PKP Publishing Services
As the developers of Open Journal Systems, Open Conference Systems, Open Harvester Systems, and Open Monograph Press, the PKP team are experts in helping journal managers and conference organizers make the most of their online publishing projects. PKP Publishing Services offers support for:
As a customer of PKP Publishing Services, you will not only receive direct, personalized support from the PKP Development Team, but will be contributing to the ongoing development of the PKP applications. All funds raised by PKP Publishing Services go directly toward enhancing our free, open source software. For more information, please contact us.
Are you responsible for making OCS work -- installing, upgrading, migrating or troubleshooting? Do you think you've found a bug? Post in this forum.
Moderators: jmacgreg, michael, John
Forum rules
What to do if you have a technical problem with OCS:1.
Search the forum. You can do this from the
Advanced Search Page or from our
Google Custom Search, which will search the entire PKP site. If you are encountering an error, we
especially recommend searching the forum for said error.
2.
Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.
3.
Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the
OCS Conference Support and Discussion subforum; if you have a development question, try the
OCS Development subforum.
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- Fail in confirm manual payment [solved]
by mendesrocha » Thu Jun 07, 2012 5:52 pm
- 1 Replies
- 565 Views
- Last post by mendesrocha
Thu Jun 14, 2012 5:12 pm
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- Problems with registering unpaying participants
by kjersti » Fri Feb 08, 2008 5:07 am
- 13 Replies
- 2401 Views
- Last post by Robertb
Thu Jun 14, 2012 8:10 am
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- Word Count not enforced when Editing Metadata
by agajania » Mon Jun 11, 2012 1:37 pm
- 0 Replies
- 404 Views
- Last post by agajania
Mon Jun 11, 2012 1:37 pm
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- Can OCS database be integrated with Phpbb3?
by johnkperks » Wed Jun 06, 2012 2:34 pm
- 0 Replies
- 499 Views
- Last post by johnkperks
Wed Jun 06, 2012 2:34 pm
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- Access to old articles
by OneKlaus » Mon Jun 04, 2012 2:27 am
- 0 Replies
- 316 Views
- Last post by OneKlaus
Mon Jun 04, 2012 2:27 am
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- Duplicate OCS Conference Template
by greggyzed » Thu May 31, 2012 7:48 am
- 0 Replies
- 453 Views
- Last post by greggyzed
Thu May 31, 2012 7:48 am
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- Reviewers cannot see their assigned reviews (SOLVED)!
by AlexandrosG » Thu May 24, 2012 1:11 am
- 2 Replies
- 551 Views
- Last post by AlexandrosG
Fri May 25, 2012 12:57 am
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- How Authentication Sources work?
by AlexandrosG » Mon May 21, 2012 2:29 am
- 0 Replies
- 366 Views
- Last post by AlexandrosG
Mon May 21, 2012 2:29 am
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- Word Count function problem
by murphywong » Sun May 20, 2012 9:36 pm
- 0 Replies
- 381 Views
- Last post by murphywong
Sun May 20, 2012 9:36 pm
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- DB Error on selecting Reviewer
by mendesrocha » Tue Aug 12, 2008 7:23 am
- 5 Replies
- 1051 Views
- Last post by mendesrocha
Fri May 18, 2012 6:56 pm
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- Multiple index/ in URL
by ramon » Wed May 16, 2012 7:17 am
- 0 Replies
- 342 Views
- Last post by ramon
Wed May 16, 2012 7:17 am
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- Getting a conference to accept submissions
by gwolf » Wed May 02, 2012 2:11 pm
- 1 Replies
- 584 Views
- Last post by gwolf
Fri May 11, 2012 7:55 am
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- Schedule - end_times
by tshore » Tue May 11, 2010 6:36 am
- 7 Replies
- 1467 Views
- Last post by tshore
Sun Apr 29, 2012 9:38 pm
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- PDF download gets blank page
by Celuloide » Thu Mar 01, 2012 6:12 am
- 4 Replies
- 910 Views
- Last post by yudaermawan
Mon Apr 23, 2012 10:42 am
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- modifying home in the navigation bar code
by pcdavid » Wed Apr 18, 2012 11:59 am
- 1 Replies
- 1283 Views
- Last post by waluyo
Fri Apr 20, 2012 4:14 pm
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- problem with paper
by caillet » Mon Apr 02, 2012 8:46 am
- 2 Replies
- 481 Views
- Last post by caillet
Wed Apr 18, 2012 6:24 am
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- Stats & Reports Page: Number of Submissions
by tshore » Thu Mar 29, 2012 12:07 pm
- 3 Replies
- 531 Views
- Last post by tshore
Tue Apr 17, 2012 11:42 am
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- Greater Than & Less Than Symbols in Abstracts
by tshore » Sun Mar 23, 2008 5:11 am
- 9 Replies
- 1441 Views
- Last post by jmacgreg
Tue Apr 17, 2012 11:20 am
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- Papers Report - Authors Missing & Not in Correct Order?
by tshore » Fri Sep 16, 2011 9:32 am
- 5 Replies
- 1096 Views
- Last post by tshore
Tue Apr 17, 2012 11:06 am
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- Paypal IPN not updating OCS
by zodiac » Thu Apr 12, 2012 7:08 am
- 0 Replies
- 627 Views
- Last post by zodiac
Thu Apr 12, 2012 7:08 am
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- Incorrect location ocs-files
by waluyo » Wed Apr 04, 2012 7:29 am
- 1 Replies
- 432 Views
- Last post by waluyo
Thu Apr 05, 2012 5:55 am
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- Format name of track directors appeared in Track Policies
by waluyo » Sat Mar 31, 2012 2:57 am
- 1 Replies
- 1065 Views
- Last post by waluyo
Sat Mar 31, 2012 5:52 am
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- automatable login possible?
by tom » Fri Feb 03, 2012 6:19 am
- 3 Replies
- 617 Views
- Last post by krishnasharma
Thu Mar 29, 2012 10:56 pm
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- Need Keywords in Papers Report
by tshore » Mon Mar 26, 2012 9:27 am
- 1 Replies
- 407 Views
- Last post by jmacgreg
Wed Mar 28, 2012 11:13 pm
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- Change Top Navigation URL
by nlouis » Thu Feb 23, 2012 12:49 pm
- 2 Replies
- 849 Views
- Last post by waluyo
Fri Mar 23, 2012 2:29 am
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- Move "Conference Information" block
by coreysh » Tue May 10, 2011 12:22 pm
- 3 Replies
- 922 Views
- Last post by waluyo
Thu Mar 22, 2012 10:05 am
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- How to hide individual menu items
by walkman » Tue Sep 13, 2011 2:20 pm
- 2 Replies
- 848 Views
- Last post by waluyo
Thu Mar 22, 2012 9:28 am
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- Some TinyMCE fields are not accessible with Firefox 11
by roball » Wed Mar 21, 2012 1:52 pm
- 2 Replies
- 656 Views
- Last post by roball
Wed Mar 21, 2012 11:13 pm
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- User gets logged off spontaneously
by alanmarch » Fri Mar 02, 2012 6:42 am
- 2 Replies
- 737 Views
- Last post by alanmarch
Fri Mar 16, 2012 12:05 pm
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- Registration Closes Too Soon
by tshore » Thu Apr 15, 2010 12:55 pm
- 9 Replies
- 2065 Views
- Last post by tshore
Fri Mar 16, 2012 6:11 am
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- Showing Reviewers under Organizing Team
by waluyo » Thu Mar 15, 2012 10:03 pm
- 0 Replies
- 408 Views
- Last post by waluyo
Thu Mar 15, 2012 10:03 pm
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- Public availability without login in File Browser
by sgc » Wed Mar 14, 2012 10:52 am
- 1 Replies
- 599 Views
- Last post by asmecher
Wed Mar 14, 2012 11:06 am
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- Internet Explorer 7 users can't log in
by walkman » Mon Mar 12, 2012 10:20 am
- 0 Replies
- 984 Views
- Last post by walkman
Mon Mar 12, 2012 10:20 am
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- OCS dont send email, only admin can send email.
by rbgtoffolo » Thu Mar 08, 2012 10:43 am
- 1 Replies
- 571 Views
- Last post by JasonNugent
Thu Mar 08, 2012 5:17 pm
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- Can a user get to Paypal after stopping registration process
by walkman » Tue Mar 06, 2012 12:21 pm
- 0 Replies
- 364 Views
- Last post by walkman
Tue Mar 06, 2012 12:21 pm
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- PayPal test and OCS registration report
by sasutton » Mon Jun 20, 2011 5:11 am
- 13 Replies
- 1921 Views
- Last post by michael
Thu Mar 01, 2012 4:29 pm
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- Lost all the registrations in software upgrade
by walkman » Thu Mar 01, 2012 6:22 am
- 1 Replies
- 375 Views
- Last post by walkman
Thu Mar 01, 2012 11:38 am
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- UPDATE - Don't have an option for multiple paper submissions
by walkman » Mon Feb 27, 2012 4:47 pm
- 0 Replies
- 439 Views
- Last post by walkman
Mon Feb 27, 2012 4:47 pm
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- wrong URL into email for MailListSubscription
by sbellio » Mon Feb 06, 2012 2:14 pm
- 2 Replies
- 543 Views
- Last post by sbellio
Sun Feb 26, 2012 10:13 am
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- Admin Pages missing - wrong permissions?
by chrism » Fri Jan 13, 2012 2:49 pm
- 7 Replies
- 1141 Views
- Last post by asmecher
Sat Feb 25, 2012 11:54 pm
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- Website title mixed with conference title in header
by ramon » Wed Feb 22, 2012 9:29 am
- 0 Replies
- 433 Views
- Last post by ramon
Wed Feb 22, 2012 9:29 am
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- Problem with track directors and already submitted papers
by cristiangb » Thu Jul 02, 2009 9:48 am
- 5 Replies
- 798 Views
- Last post by nohagheith
Wed Feb 22, 2012 2:08 am
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- Undefined variable templateMgr
by Banderson » Tue Feb 21, 2012 10:24 am
- 2 Replies
- 438 Views
- Last post by Banderson
Tue Feb 21, 2012 11:15 am
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- Preventing Scheduled Conference Redirect
by Kavius » Thu Feb 16, 2012 12:06 pm
- 0 Replies
- 518 Views
- Last post by Kavius
Thu Feb 16, 2012 12:06 pm
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- Host only the journal not all the OJS system site
by kimo » Thu Feb 16, 2012 9:25 am
- 0 Replies
- 1136 Views
- Last post by kimo
Thu Feb 16, 2012 9:25 am
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- Citation plugins
by tlove » Wed Dec 30, 2009 4:12 am
- 5 Replies
- 1069 Views
- Last post by ramon
Thu Feb 16, 2012 4:28 am
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- how to change the size of profile image
by johnkperks » Sat Feb 04, 2012 4:34 am
- 2 Replies
- 474 Views
- Last post by JasonNugent
Sun Feb 12, 2012 9:00 am
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- view notifications fails
by sbellio » Mon Jan 23, 2012 2:48 pm
- 3 Replies
- 433 Views
- Last post by jmacgreg
Fri Feb 10, 2012 6:38 pm
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- Default Style Sheet not working
by samfisher » Thu Feb 09, 2012 2:08 pm
- 2 Replies
- 1268 Views
- Last post by samfisher
Thu Feb 09, 2012 2:29 pm
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- How to increase the max file size for uploading?
by balkan » Sat Jan 28, 2012 5:44 pm
- 3 Replies
- 762 Views
- Last post by JasonNugent
Sun Feb 05, 2012 5:40 am
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