The PKP Support Forum is generally the first -- and last -- place community members look to for help. The forum holds a wealth of information, available via a Google Custom Search.
The PKP team monitors most subforums in the support forum, and tries to reply to questions within a few days. Other community members may answer more quickly in the meantime.
Language-specific subforums (for example, the Spanish support forum) are moderated by volunteer community members, and not directly by PKP team members. We are always happy to consider hosting other language-specific subforums, or pointing to other PKP-specific support resources.
Please keep the following points in mind as you use the forum:
Check the FAQ to see if your question has already been answered. If you aren't exactly sure what kind of problem you are encountering, the FAQ includes many troubleshooting tips.
Search before you post. Many questions have been answered already, and we appreciate the time you spend in finding answers. Try searching for error messages, or even parts of messages; for words that have anything to do with the problem at hand; or even for broad categories.
Take some time, if you can, to contribute your own wisdom! The forums are a community endeavour, and we appreciate any feedback, solutions, and other information you may want to provide, either to us or to other community members directly.