PKP Bugzilla – Bug 8837
Submission notification email may mix signatures
Last modified: 2014-10-15 13:20:20 PDT
I'm not sure there's a bug here. Both emails that are sent out (SUBMISSION_ACK and SUBMISSION_ACK_NOT_USER), have a template variable for editorialContactSignature which is built from:
$context->getSetting('contactName') . "\n" . $context->getLocalizedName()
and not the user that submitted the manuscript or the authors for the manuscript.
If we keep these, then maybe the solution is to adjust the wording in the email template to make it a bit clearer.
The text before the signature, in both cases, is:
"If you have any questions, please contact me. Thank you for considering this press as a venue for your work."
The bug in the forum may be a case of the author of the manuscript potentially also being an editor?
Jason, try following up in the forum to see if that's the case.
I've followed up in the forum, but wanted to post here in case you have not seen the reply there. Can you try my suggestion, please?
Closing; no feedback.